To assist those affected by flooding in towns and communities across our state, the West Virginia Housing Development Fund has implemented an affordable new loan initiative. Rebuild West Virginia has been designed to help those whose homes were damaged or destroyed by high water.
FEMA can be reached at 800-621-3362. The line is open from 7 a.m. to 10 p.m. EDT, seven days a week until further notice. If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362. You may also find help at a State-FEMA Disaster Recovery Center. To find the one nearest to you, call the helpline, 800-621-3362, or click here.
For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email email@example.com, or visit http://www.sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela. SBA Disaster low-interest loans are available to businesses of all sizes, homeowners and renters for their recovery needs.
All interested applicants are encouraged to contact the West Virginia Housing Development Fund via email or by calling us 1-800-933-8511 for further details and assistance.
To Fund Customers Affected By Flooding and High Water:
Our thoughts are with everyone affected by the recent flooding and high water. This has been a challenging time.
We would ask that if you have a loan with the Fund, please contact us if you or your employer have had flood damage and you think you may encounter problems making a payment. Feel free to contact one of our many trained customer service representatives for assistance at the number listed below to discuss what options might be available.
We can be reached at 1-800-933-1272
Our office hours are Monday through Friday 8:30 am to 4:30 pm. You can also reach us via email and we will respond to you the next business day. To speak with someone specifically about an insurance loss claim, please use extension 8104.
We also ask that you provide current contact information. If you have access to the Internet, please use your online mortgage-payment interface to update any and all pertinent information. On this website, click on the Current Customers tab, log in to your loan and provide up to date information
To Anyone Affected By Flooding in June 2016 or July 2017:
If you were impacted by the recent high water and live in a county desiganted as a disater area, please register with FEMA as soon as possible. You MUST register to receive FEMA assistance.
FEMA Contact Information
For more information on FEMA's West Virginia’s disaster recovery efforts, visit
fema.gov/disaster/4273 (June 2016)
fema.gov/disaster/4331 (July 2017)
fema housing portal - The FEMA Housing Portal is intended to help individuals and families, who have been displaced by a disaster, find a place to live.
Federal disaster declarations have been made in the following counties:
June 2016: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers and Webster counties.
July 2017: Harrison, Marion, Marshall, Wetzel counties
SBA's Disaster Loan Assistance - SBA disaster loans can be used to repair or replace items damaged or destroyed in a declared disaster area: real estate, personal property, machinery and equipment, inventory and business assets.